Privacy Policy

Oct 23, 2026

Introduction

Affordable Cremation Society of Delaware Valley (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit www.affordablecremationsocietydv.com (the “Website”) or contact us about our cremation, pre-planning, and memorial services.

We are located at 8425 West Chester Pike, Upper Darby Township, PA 19082. By using the Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

Information We Collect

We collect information you give us directly and some information collected automatically when you use the Website.

Information you provide. When you fill out a contact form, request pricing, begin a pre-planning arrangement, or call or email us, we may collect:

  • Your name, email address, phone number, and mailing address
  • Your relationship to the deceased or to the person you are planning for
  • Information about the deceased needed to arrange cremation and file legal documents, such as full legal name, date and place of birth and death, parents’ names, Social Security number, veteran status, and other details required for the death certificate and cremation authorization
  • Payment and billing information for services you purchase
  • Messages, preferences, and any other information you choose to share with us

Obituary and tribute content. If you submit an obituary, photos, guestbook entry, or condolence message, we collect that content along with your name and email address.

Information collected automatically. When you visit the Website, our website platform and analytics tools may collect your IP address, browser and device type, pages viewed, time spent on pages, referring website, and approximate location based on your IP address.

How We Use Your Information

We use personal information only to serve your family and run our business. Specifically, we use it to:

  • Respond to your questions and requests for information or pricing
  • Arrange and carry out cremation services and related memorial options
  • Prepare and file death certificates, cremation permits, and other documents required by Pennsylvania law
  • Set up and maintain pre-planning arrangements
  • Process payments and send receipts and service-related communications
  • Publish obituaries and tributes you ask us to post
  • Maintain, secure, and improve the Website
  • Comply with legal, regulatory, and record-keeping obligations

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

How We Share Your Information

We share personal information only when needed to provide our services or when required by law. We may share it with:

  • Government agencies, such as the Pennsylvania Department of Health, county coroners or medical examiners, and the Social Security Administration, as required to file death certificates and obtain permits
  • Service partners involved in your arrangements, such as crematories, transport providers, cemeteries, and memorial product suppliers
  • Technology providers that host the Website, process payments, send email, or provide analytics, who may use the information only to perform services for us
  • Legal and safety recipients, when required by law, court order, or subpoena, or to protect our rights, property, or safety or that of others
  • A successor business, if we are involved in a merger, sale, or transfer of assets

Obituaries, photos, and guestbook messages posted on the Website are public and can be viewed by anyone.

Cookies and Tracking Technologies

The Website uses cookies and similar technologies to work properly and to help us understand how visitors use it. Cookies are small text files stored on your device by your browser.

We use essential cookies needed for the Website to function, and analytics cookies that tell us which pages are visited and how visitors find us. These may be set by our website platform or by third parties such as Google Analytics.

You can block or delete cookies in your browser settings. Some parts of the Website may not work correctly if you do. To opt out of Google Analytics specifically, you can use Google’s opt-out browser add-on.

Obituaries, Tributes, and Guestbook Content

Obituaries are published only with the approval of the family member or authorized representative who arranged services. Please share only information you are comfortable making public.

We review guestbook entries and condolence messages and may edit or remove any that are inappropriate, offensive, or unrelated to the person being remembered. To request a correction or removal of an obituary, photo, or message, contact us using the details below.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted (HTTPS) connections on the Website and restricted access to family records. No website or method of storage is completely secure, so we cannot guarantee absolute security.

We keep personal information for as long as needed to provide our services and to meet legal, tax, and regulatory record-keeping requirements for funeral and cremation providers. Pre-planning records are kept until the arrangement is fulfilled or cancelled. When information is no longer needed, we securely delete or destroy it.

Your Rights and Choices

You may contact us at any time to:

  • Ask what personal information we hold about you
  • Correct information that is inaccurate or incomplete
  • Request deletion of your information, unless we must keep it to meet legal or record-keeping requirements
  • Opt out of non-essential emails by using the unsubscribe link or contacting us

Depending on the state where you live, you may have additional privacy rights under state law. We will honor those rights as required. We will respond to verified requests within the time required by applicable law, and we will not treat you differently for exercising your privacy rights.

Children’s Privacy

The Website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

Third-Party Links

The Website may link to other websites, such as memorial product vendors, social media pages, or government resources. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top. Continued use of the Website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please contact us:

Affordable Cremation Society of Delaware Valley

Phone: 610-696-1600
Email: Affordablecremationsdv@gmail.com